Q: What brands do you have in stock?
We have all the latest from popular brands such as Rheem, Dux, Aquamax, Zip through to Solarhart, Steibel and Vulcan. If you have a particular brand in mind, we can also get it for you.
Q: What is the extent of your delivery service?
For spare parts, we deliver Australian Wide FREE.
For Hot Water Systems being delivered, we will organise a time with you once your order is placed, and payment has been received.
Sydney & Wollongong Metro Areas only.
For all spare parts, allow 2-10 business days for delivery nationally.
Q: Do all you parts carry a warranty?
Yes. All our products come with a manufacturer’s warranty.
Q: My hot water pressure relief valve makes an unusual sound. Could there be something wrong with it?
This could either be due to a defective hot water relief valve or your water company may have installed a meter with a check valve. Another possible cause for this is due to increased water pressure.
Q: When do I have to replace my hot water system?
Typically when your water heater is 10 years or older.
Q: Can I install the parts myself?
For Safety reasons you need to have all parts installed by a licensed Plumber or Electrician.